Guest Services - Summer Student

JOB SUMMARY:

Guest Services Summer Student participates in various data collection and reconciliation. This position will work closely with the Director of Support Services on multiple projects to collect, reconcile and organize data.

RESPONSIBILITIES:

• Duties associated with data collection for various projects;
• Clerical record creation;
• Data entry;
• Communication with departments;
• Some financial graphing;
• Other duties as assigned;

SKILLS/CAPABILITIES:

• Must possess tact and courtesy in dealing with employees and other persons in the hospital;
• Effective communication skills;
• Experience in Microsoft Suite;
• Ability to communicate in the French Language would be an asset;

QUALIFICATIONS:

• Must have Grade 12 education;
• Must be able to multi task and
• Must be able to work in a fast paced environment;
• Must be familiar with Microsoft Office (Outlook, Word, Excel)

Contributes to improve outcomes of safety, increased quality and delivery of care to reduce injuries, near misses, complications, infection and mortality rates by:
• Maintaining and promoting a safe and clean working environment for all employees, students, visitors, patients/clients, family members and physicians and fulfilling the duties of workers under the Occupational Health and Safety Act
• Having the right to be part of the process of identifying and resolving workplace health and safety concerns. This right is expressed through worker membership on joint health and safety committees, or through worker health and safety representatives.
• Having the right to know about any potential hazards to which they may be exposed. This means the right to be trained and to have information on machinery, equipment, working conditions, processes and hazardous substances.
• Having the right to refuse work that they believe is dangerous to either their own health and safety or that of another worker. Members of the joint health and safety committee who are "certified" have the right to stop work that is dangerous to any worker
• Reporting and documenting any observed risks or hazards to management personnel and taking immediate corrective action whenever safe and feasible
• Acting in accordance with hospital patient safety policies and programs
• Responding to safety risks to clients and takes action in situations where client safety and well-being are compromised.
• Reporting any observed risks to the appropriate authority whose actions or behaviours towards clients are unsafe or unprofessional

Enhances quality of care and contributes to the development of a client centered, team-based, learning environment by:
• Consistently contributing as a member of the program team and practicing the values of Windsor Regional Hospital;
• Participating as a member of project teams or committees as appropriate;
• Participating in activities of organizational renewal and development;
• Sharing expertise and knowledge with other team members and other teams throughout the organization;
• Demonstrating respectful, courteous, caring attitudes in all interactions;
maintaining and fostering confidentiality in all aspects of written and verbal communication;

Windsor Regional Hospital is an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, upon request, accommodation will be provided by WRH throughout the recruitment, selection and/or assessment process to applicants with disabilities.